Key moments
0:00 Intro Jeremy and Pete at Bear Restoration
0:12 What Happens When a Frozen Pipe Breaks
0:54 Water Extraction and Drying Process
1:17 How Long Drying Takes
1:19 Reconstruction Options After Water Damage
1:46 Insurance Billing and Xactimate Software
2:11 Customer Deductible Responsibility
Full transcript

0:00 Intro Jeremy and Pete at Bear Restoration
hey guys I’m Jeremy Ashburn and I’ve got Pete with me and we’re at Warren restoration how you doing Pete doing good now today we’re just talking about frozen pipes and emergencies and what happens if you’re experiencing that kind

0:12 What Happens When a Frozen Pipe Breaks
of situation so let’s just say that you know I’ve got frozen pipes and there’s some kind of emergency what kind of accident or emergency usually exactly does that entail well typically what happens is the pipe freezes and it expands and then it can break either either in a wall or a crawlspace usually and you’ll end up with the water running and filling that space with several inches of water and then you’ll be calling us in to extract the water and get it dried up for you and what and what’s the ball with that whole process well we come out with our

0:54 Water Extraction and Drying Process
extraction trailer and extract all the water tear out any materials that can’t be dried or saved sort through contents and once that’s done we get D minifiers and air movers set up to dry the structure which typically takes about three to five days and then you’re

1:17 How Long Drying Takes
you’re ready for reconstruction

1:19 Reconstruction Options After Water Damage
definitely and then how does that whole process about that reconstruction process do they go with you they can choose or what’s involved with that that that depends on the customer they can choose us we’re a full-service restoration company or you know if they have their own contractor that they want to use they can do that also we always recommend people to get multiple estimates and choose from there and then

1:46 Insurance Billing and Xactimate Software
we go to the rebuild process and hopefully we get the the rebuild job and we’ll make it look like not to never happen and that you guys handle the insurance part of it as well we absolutely do we build directly to the insurance company we use Xactimate software which is the the leading software for most insurance companies out there and typically if

2:11 Customer Deductible Responsibility
it’s covered by insurance you know the customer would just be responsible for their deductible amount thanks for your time absolutely thank you


Frozen pipes burst and cause water damage; restoration process explained by Bear Restoration expert.

Read the full written guide: Frozen Pipe Burst: Emergency Steps, Restoration Timeline, and Cost Guide

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